Emergencies・Disasters
In Case of Accident, Sudden Illness, or Serious Injury
You can call 110 and 119 for free from your mobile phone.
In case of a traffic accident or crime
call 110 (free of charge)
110 is an emergency dial. The police will come soon.
- Crimes (robbery, stalker, snatching, kidnapping, bank transfer scam, etc.)
- Traffic accidents
What you need to share on the phone
- What has happened (e.g., “There is an accident”)
- “When”, “where”, and “what” has happened
- If there is anyone injured, describe the person
(Gender, age, and what kind of injuries, etc.) - Your name and phone number
In case of sudden illness or serious injury
call 119 (free of charge)
119 is an emergency dial. An ambulance will come soon.
What you need to share on the phone
- Tell the operator “There is a medical emergency”
- The exact location where you want an ambulance to be sent (address)
- Describe the person who is ill or injured (gender, age, and the symptoms of illness and injury)
- Your name and phone number
When you are not sure whether to call an ambulance
| Emergency Telephone Consultation for Adults | #7119 (24/7) |
|---|---|
| Emergency Telephone Consultation for Children | #8000 (24/7) |
| If you get sick on weekends or at night |
In case of fire
call 119 (free of charge)
119 is an emergency dial. A fire truck or an ambulance will come soon.
What you need to share on the phone
- Tell the operator “There is a fire”
- The location of the fire (address or the exact location where the fire breaks out)
- If there is anyone injured, describe the person
(Gender, age, and what kind of injuries, etc.) - Your name and phone number
When you make a call from your mobile phone
- Tell the police, ambulance, or fire truck the address where you want them to be sent. If you do not know the address, tell them a landmark close-by.
- The police and fire departments may contact you again after you hang up. Please do not turn off your mobile phone and stay at the spot.
- When driving, please make a phone call after pulling your car over to a safe place.